At RiverTree Healthcare we committed to providing a quality care service that is highly personalised to meet the holistic needs of the individual. We understand the desire of an individual to choose to stay in the comfort of their homes even when they reach a stage where they need support to accomplish this. Below are some of the values that make our service and caregivers unique:
Compassion in care
Compassion is fundamental in our patient care. As a home care agency, we are not just concerned about the care we deliver but also how we deliver it. We believe compassion and trust are powerful and influential on the recovery and well-being of the people we look after.
Our caregivers are attentive listeners. We listen to and empower the individual receiving the support. The aim is not to take over but to encourage and support the person in their daily living, so they are able to choose what help they want and how they would like it.
Skilled and Experienced
Our care giving team have the broad range of training and experience required to meet all your needs. Whether you need a caregiver to help with general domestic chores or a caregiver to provide more advanced support, our team is here to help.
Discreet and Respectful
We understand conversations about care can be sensitive and can make the client feel vulnerable. We consider all our clients as individuals and respect their privacy and needs. All communications and interactions are between client and caregiver are private and confidential.
Reliable and Dependable
Our caregivers appreciate the contribution and the role they play in the lives of the client. They are committed to delivering a reliable and dependable care service that not only meets the current needs of the client but is flexible enough to evolve as the client’s needs change.
Our caregivers invest time and effort in building relationships and trust between themselves and the client. We understand that for the client to fully maximise the benefits of a care service, there has to be a level of trust between them and their caregivers.
A professional and friendly care service provider
Are you looking for a new challenger? Are you passionate about people and their well-being? Are you a good listener? Are you dedicated and compassionate about what you do? If your answer is yes to all of these, then you are just what we are looking for.
Our registered nurses provide needs assessment, planning and delivery of care. They also provide specialist care where required.
Our care coordinators organise and implementing care plans in collaboration with the client, their representatives and carers.
Our caregivers deliver a compassionate, discreet, person-centred around-the-clock care in the comfort of the client’s home.